Smyth Tribeca Frequent Asked Questions | Smyth Tribeca

Question 1

Can I request a late check out?

Accepted Answer

Late check may be requested, based on availability.

Question 2

What is the cancellation policy?

Accepted Answer

Cancel by 3:00pm, 48 hours prior to arrival, local hotel time, to avoid a one-night cancellation fee.

Question 3

What time is check-in and check-out time at Smyth Tribeca?

Accepted Answer

Check in at 3:00pm. Check out at 12pm.

Question 4

What is your privacy policy?

Accepted Answer

Please view our Privacy Policy at https://www.smythtribeca.com/privacy-policy/

Question 5

What are your website’s terms and conditions of use?

Accepted Answer

Please view our Terms & Conditions here.

Question 6

Are pets allowed at Smyth Tribeca?

Accepted Answer

Pets are welcome at Smyth Tribeca. A pet fee of $150 per pet, per stay applies. Max 2 pets, maximum weight of 60 pounds per pet.

Question 7

How can I make a reservation online?

Accepted Answer

Book your stay with us at https://www.smythtribeca.com/rooms/

Question 8

Do I need a credit card to make a hotel room reservation?

Accepted Answer

Yes, a valid credit card is required to place your reservation.

Question 9

Will my credit card be charged if I forget to cancel my hotel room reservation?

Accepted Answer

Cancel by 3:00pm, 48 hours prior to arrival, local hotel time, to avoid a one-night cancellation fee.

Question 10

I have a billing question.

Accepted Answer

Please email info@smythtribeca.com for any questions or concerns regarding your bill.

Question 11

Are there any additional fees or taxes that are not included in the room rate?

Accepted Answer

NYC Sale Tax 5.875%, NY State Sale Tax 8.875%, Javits Center Tax $1.50, Facility Fee $45+, NYC Occupancy Tax $2-$6 based on room type.

Question 12

How do I cancel my reservations?

Accepted Answer

Please call (866) 403-1907 or email reservations@smythtribeca.com to cancel your reservation. Terms and conditions may apply.

Question 13

How many guest rooms are there at Smyth Tribeca?

Accepted Answer

Smyth Tribeca offers 100 accommodations, including 88 guest rooms, 8 alcove studio suites, and 4 premier suites.

Question 14

Can I request a specific view or room at Smyth Tribeca?

Accepted Answer

Requests are based on availability, please email info@smythtribeca.com.

Question 15

What rooms offer two queen beds?

Accepted Answer

We offer queen beds in the following rooms:

- Superior Queen.
- Deluxe Queen Terrace.

Question 16

Are there suites available at Smyth Tribeca?

Accepted Answer

Yes. Choose from any of the elevated, spacious suites at https://www.smythtribeca.com/rooms/.

Question 17

Are there family suites available?

Accepted Answer

All suites can accommodate 4 guests. Alcove studio suites are best for families, and we can also offer 2-bedroom suites.

Question 18

What rooms include a balcony?

Accepted Answer

“The following rooms and suites offer spacious private terraces to revel in incredible city views:

- Deluxe Queen Terrace Room.
- Smyth Terrace Suite.
- Penthouse Terrace Suite.

Question 19

Do the rooms have a minibar or refrigerator?

Accepted Answer

Yes, fully stock with F&B including alcohol [$].

Question 20

Are there non-smoking rooms available?

Accepted Answer

All rooms and suites at Smyth Tribeca are non-smoking.

Question 21

What amenities are available to guests at Smyth Tribeca?

Accepted Answer

We are pleased to offer our guests:

- 24hr Fitness Center.
- 24hr Concierge Service.
- Restaurant serving breakfast, lunch and dinner, including room service.
- Cocktail Lounge offering small bites.
- High-speed Internet service.

Question 22

What in-room amenities are included at Smyth Tribeca?

Accepted Answer

Our room and suite amenities include at a minimum:

- Goose down pillows & duvet.
- High Speed Wi-Fi.
- Desk and workstation.
- Private in-room electronic safe.
- Egyptian cotton sheets.
- Premium bath terry.
- MALIN+GOETZ Bath Amenities.
- Rain Forest Shower.
- 55-inch LED TV with streaming capabilities.
- Mini bar.
- Wireless charging station with bluetooth capability.
- Dry cleaning service.
- Complimentary Nespresso (suites only).

To view in-room amenities for specific rooms and suites, browse all of our accommodations https://www.smythtribeca.com/rooms/.

Question 23

Does the Smyth Tribeca have Wifi access for guests?

Accepted Answer

Yes, wi-fi is is included in the facility fee.

Question 24

Is there a business center available at Smyth Tribeca?

Accepted Answer

Yes, we have business center services available at the front desk.

Question 25

Does Smyth Tribeca offer babysitting services?

Accepted Answer

We do not have an in-house babysitter, but we can arrange those services through a third party.

Question 26

Are daily housekeeping services available?

Accepted Answer

Yes, daily housekeeping is offered to all guests.

Question 27

Do you offer daily newspaper in rooms or in the lobby?

Accepted Answer

No, but newsagents are nearby in the neighborhood, simply ask our Concierge Service.

Question 28

What parking options are available at Smyth Tribeca?

Accepted Answer

Self-park or valet services are available. Valet: $65 midsize / $75 SUV. Self-Park: $45 midsize / $55 SUV.

Question 29

What is the fee for valet parking?

Accepted Answer

Valet: $65 midsize / $75 SUV Self-Park: $45 midsize / $55 SUV.

Question 30

Is the hotel wheelchair accessible?

Accepted Answer

Yes, our accessible rooms and most public spaces are equipped to meet the needs of guests using wheelchairs. View our complete list of accessible amenities at https://www.smythtribeca.com/accessibility/.

Question 31

What rooms are ADA accessible?

Accepted Answer

Yes, our accessible rooms are equipped to welcome guests with accessibility needs. View our complete list of accessible amenities at https://www.smythtribeca.com/accessibility/, or browse our accessible accommodations at https://www.smythtribeca.com/rooms/.

Question 32

What is your ADA Accessibility guidelines for the property?

Accepted Answer

View our Web Accessibility Statement at https://www.smythtribeca.com/accessibility/.

Question 33

What are the ADA features offered at Smyth Tribeca?

Accepted Answer

View our complete list of accessible amenities at https://www.smythtribeca.com/accessibility/.

Question 34

Are there any on-site dining options or restaurants?

Accepted Answer

Yes, guests can drink and dine at Smyth Tavern or Galerie Bar, both located on the ground floor of the hotel. Browse menus and make reservations at https://www.smythtribeca.com/dining/.

Question 35

What in-room dining options are available to guests?

Accepted Answer

Start the day with breakfast in bed, grab an evening bite, and soak in city views with Smyth Tavern’s signature dishes and offerings. Open daily 7:00AM to 10:00PM. View in-room dining menu at https://www.smythtribeca.com/dining/smyth-tavern/.

Question 36

Can I make reservations for dining before I travel?

Accepted Answer

Yes, you can make dining reservations for Smyth Tavern and Galerie Bar.

Question 37

What are the operating hours at Galerie Bar?

Accepted Answer

Please see Galerie Bar hours below. View the menu and make a reservation at https://www.smythtribeca.com/dining/galerie-bar/.

Tuesday – Thursday from 5:00PM to 12:00AM
Friday – Saturday from 5:00PM to 2:00AM

Question 38

What is food is served at Galerie Bar?

Accepted Answer

Galerie Bar serves tempting classic bar bites including oysters on the half shell and caviar-topped potato cakes. View the menu and make a reservation at https://www.smythtribeca.com/dining/galerie-bar/.

Question 39

What drinks are on the menu at Galerie Bar?

Accepted Answer

Sip on classic cocktails, beer, wine and a variety of non-alcoholic selections at Galerie Bar. View the menu and make a reservation at https://www.smythtribeca.com/dining/galerie-bar/.

Question 40

Does Galerie Bar have any special events?

Accepted Answer

Galerie Bar delivers a host of unique events throughout the year. Please contact curator@smythtribeca.com for details.

Question 41

What are the operating hours at Smyth Tavern?

Accepted Answer

Please see Smyth Tavern hours below. View the menu and make a reservation at https://www.smythtribeca.com/dining/smyth-tavern/.

Sunday – Wednesday from 7:00AM to 10:00PM
Thursday – Saturday from 7:00AM to 10:30PM

Penthouse Terrace Suite

Venue Amenities

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Galerie Bar

Smyth Terrace Suite

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